The Best AI Chatbots of 2024
AI chatbots will always remain useful in the present highly technological society because of the need and importance of customer relations and social interactions. As we speak, NLP and AI enhancements, Chabots are smarter, more complex and adaptable than they once were. Regardless of the purpose, it may be as simple as providing customer service, generating leads, or even building conversational interfaces for an application, there’s always the perfect chatbot for business.
Eventually, Getwidget focuses on mobile app development, mostly, in the Flutter framework, and stands out for creating hi-end chatbots interlinked with applications for different sectors. These chatbots not only ease interactions but are helpful since they result in customer satisfaction as well as efficient business operations.
Looking for an AI chatbot that will relieve the pressure on you or your staff? To write emails, code, generate images and more, these top options can help with simplifying your tasks. Learn about the most effective AI chatbots that, in addition to performing ordinary tasks, can increase your effectiveness, and provide you with more valuable work. Regardless of being a developer, marketer or business owner these all in one tool can enhance probably every persons’ productivity and easing hard tasks that involve AI. The following are some of the best AI chatbots and the ways through which they may help you
Top 15 AI Chatbots of 2024
Since the launch of ChatGPT, We have been experimenting with AI chatbots, so here is our list of the best AI chatbots 2024 depending on their key focuses, pricing structure, benefits, and drawbacks. The best way to fully understand these technologies and their impacts on the world of business is to take a closer look at each of these innovations as well as at the way businesses have started using them.
1. ChatGPT (by OpenAI)
ChatGPT is an OpenAI artificial intelligence chatbot that has the feature of talking and is very intelligent when it comes to responding in textual conversations. They can be trained on large amounts of text / data, will be capable of performing advanced search operations, will be able to engage in conversations, will find applications in customer service, content generation and many others.
Features:
- Natural Language Dialogues based conversational AI.
- Multi-turn conversations.
- Use in the Website & application and support.
- Customizable with API access.
Pricing:
Free plan for basic access.
ChatGPT Plus: $20/month to be able to get a faster response and to be on the loop of the new additions to the service.
features.
Pros:
The aspiration that I have considered for this project is to deliver intelligent responses that are as close to humans as possible.
Revision of content content and modifications to interface.
Multi-lingual support.
Cons:
It may sometimes answer questions which are wrong or which have no sense in the first place.
2. Tidio
Tidio is an AI chatbot, designed for small and medium enterprises where it assists business people in any customer support services. This one provides a chance to start to use the live chat, chatbots and work with emails in one program.
Features:
Pre-built chatbot templates.
Live chat with AI assistance.
Email marketing integration.
Tourism and visitor monitoring and evaluation.
Pricing:
This is the initial type of the app with some fundamental options available in the system.
These are allowed for two weeks, whereas for the paid ones: The basic plan and the free trial are available for $18 a month.
Pros:
Easy to use and set up.
Real-time customer support.
Multichannel communication.
Cons:
The features such as AI are somewhat limited in the free plan.
A little more relevant for small scale businesses.
3. Drift
Drift is an AI chat bot primarily designed for sales and marketing conversations. Chatbots from Drift are programmed to converse with website visitors and turn those individuals into leads.
Features:
Conversational AI for sales.
Live chat integration.
Lead inbound and outbound.
Analytics and reporting.
Pricing:
Free version available.
You can upgrade your account and start using the company’s services for $50 per month at the least.
Pros:
Great for lead generation.
Precise identification of qualifying prospects by using AI.
Seamless CRM integration.
Cons:
Affordable for small businesses More expensive for the small businesses.
Lack of flexibility in form customization.
4. MobileMonkey
MobileMonkey is one of the top platforms for engaging your customers in Facebook Messenger chatbots, Instagram DMs, SMS and website popup. It is commonly employed in campaigns and promotions for customer relationship management.
Features:
Multichannel messaging.
Automation of FAQ responses.
Adoption and integration with marketing tools.
Prospecting and qualification of the leads.
Pricing:
Free version available.
Pro plans begin at $21.75 every month.
Pros:
Interacts with at least one messaging platform.
Easy setup and use.
Great for lead generation.
Cons:
Facebook-focused.
Some of the main disadvantages of the free version include reduced functionality.
5. Intercom
Intercom is a B2C customer messaging platform that also offers chatbots for automated communication. It assists companies in facilitating interactions with users regarding their websites and applications via instant messaging.
Features:
Flexible chatbot processes.
Instant replies to frequently asked questions.
CRM integration.
computerized marketing communications and e-mail promotions.
Pricing:
Starter plan: $74/month.
Volume discounts for groups of people.
Pros:
Carefully crafted comments work better when engaging with customers.
Wide range of integrations.
Comprehensive analytics.
Cons:
Can get expensive.
Not extensively flexible in terms of artificial intelligence customization.
6. ManyChat
It is mainly for managing Facebook Messenger and Instagram interactions, having other features for versatility. It enables companies to build some graphical, drag-and-drop chatbot workflows in marketing, selling, and servicing.
Features:
Visual flow builder.
Chatbot templates.
E-commerce integrations.
IG and Messenger both integrate.
Pricing:
Free plan available.
Pro plans start at $15/month.
Pros:
User-friendly visual builder.
E-commerce-focused.
Inexpensive to help small businesses.
Cons:
Only on social networks.
AI capabilities are basic.
7. Ada
Ada is an intelligent customer service chatbot created to tend to the need of providing support to multiple customers at a go. This is known for its sophistication in handling difficult searches and queries through the use of artificial intelligence and robotics.
Features:
Very easy platform to set up for everyone, especially for non-code workers.
AI-driven responses.
Multilingual support.
Compatibility with CRM and helpdesk tools.
Pricing:
They offer a client-specific solution which can be based on the actual number of calls made.
Pros:
High level of AI maturity.
Highly effective for massive customer engagement.
Supports multiple languages.
Cons:
Can be expensive.
Take time before you start to implement it and seek all the necessary training.
8. Landbot
The Landbot itself comes with an easy to use chatbot maker that companies can use to plot the flow of conversation in the chatbot easily by just dragging items to the right and appropriate places. Some of the main applications, which can be used when implementing the system, are lead generation, customer service, and survey automation.
Features:
Visual chatbot builder.
Lead generation and qualification of prospects.
Integrates with Customer Relationship Management and analytics platforms.
Real-time conversation analytics.
Pricing:
Free plan available.
They have four basic tiers of service: Free, €10/month, €20/month, and €30/month.
Pros:
Easy to use.
Immediate interaction with the web site visitors.
No coding required.
Cons:
Currently, it doesn’t possess superior artificial intelligence features.
Less flexibility especially on the basic service offerings on the lower tiers.
9. Botsify
Botsify is an application through which businesses can create and use AI chatbots for their websites, Facebook, and WhatsApp. It has an easy-to-use visual flow editor for creating custom chatbot scenarios without any coding skills or knowledge.
Features:
Integration with different platforms (Facebook application, WhatsApp, company’s website).
Ready-made messages for client gratification and sales.
Integrations with major CRMs.
Human fallback option.
Pricing:
Free plan available.
The basic paid plan is $40 per month.
Pros:
Easy to use and set up.
Good for automating customer care services.
Supports multiple languages.
Cons:
Limited features on the free plan.
AI capabilities could be more advanced.
10. Zoho SalesIQ
Zoho SalesIQ provides artificial intelligence chatbots that assist companies to interact with website users and offer help. As a part of the extensive Zoho system, it serves as an excellent means of automating customer interactions.
Features:
preset and tailored AI avatars.
Lead capture and nurturing.
Tracking integration with Zoho CRM and other solutions.
Gaining insights on the visitors.
Pricing:
Free plan available.
The paid version of the service begins at a price of $19 per month.
Pros:
Compatibility with other applications in the Zoho Suite.
Does not require a huge capital investment from the small businesses.
Real-time visitor tracking.
Cons:
Most products are not designed to be customized or modified specifically to suit individual needs and requirements of a certain customer.
The disadvantage of a steep learning curve for non-Zoho users.
11. Freshchat (by Freshworks)
Freshchat is a product within the Freshworks family and offers AI-based chatbot functionalities for customer service and interaction. This is especially popular among companies that seek to incorporate self-service in their communication with customers through different modes.
Features:
Web, mobile, social support.
An FAQ (Frequently asked question) answering bot powered by AI.
The in-app messaging and live chat are especially handy for communicating within the application.
A smart trigger and real-time data tracking.
Pricing:
Free plan available.
The basic plan is free, and the paid plans begin from $15/month.
Pros:
Wide range of integrations.
AI is continuously improving.
Affordable pricing.
Cons:
Some features are available for only premium subscription levels, which is more expensive than the basic one.
Available only within Freshdesk/Freshsales/Freshteam ecosystem.
12. REVE Chat
REVE Chat is an all-solutions AI chatbot solution that allows businesses to impart incorporation on websites, mobile apps, and social media platforms for customer support, sales, and lead generation.
Features:
Sales and Support – Automated chatbot powered by advanced AI.
Multichannel messaging.
Interoperability with CRMs and helpdesk solutions.
Logging information on the visitors and their interaction in real time.
Pricing:
Free plan available.
Scheduling and reservation functions are available in paid plans that go for $12 per month.
Pros:
Seamlessly compatible with websites and apps.
Multichannel capabilities.
Available and cost-effective for start-ups and small to medium enterprises.
Cons:
Less AI in plans for basic or minimal services.
Takes considerable time before bots are established and can effectively interact with individuals.
13. Bold360 (by LogMeIn)
Bold360 is an artificial intelligence customer engagement platform that provides companies with chat bots to offer customer service and support. It incorporates Pre-NLP and Artificial Intelligence for generating conversational experiences.
Features:
Use of artificial intelligence in the interaction and management of customers.
Real-time visitor monitoring.
Data integration and business intelligence.
Simple integration with the CRM and the ticketing system.
Pricing:
Able to assess the business needs and set the price for the software accordingly.
Pros:
Superior artificial intelligence and natural language processing.
Perfect for communication with the customers and giving support.
Excellent reporting tools.
Cons:
Costly relative to other chatbots out there.
It has been found to necessitate numerous adjustments or perhaps modifications to suit particular needs.
14. Aivo
Aivo is an AI chatbot that aims to help companies improve customer service through voice and text interactivity on websites, social media and in messaging apps. Its robust artificial intelligence abilities allow for a tailored customer experience.
Features:
Artificial intelligence discussion in various media.
Multilingual support.
Can seamlessly be adapted to websites and applications.
Voice chatbot support.
Pricing:
It involves the pricing of products based on the extent of service provided to customers.
Pros:
Very effective in areas such as customer service handling.
Voice and text support.
Multilingual capabilities.
Cons:
It may be quite expensive for small firms or companies.
Sometimes it can take a lot of time to train the bot properly.
15. Dialogflow (by Google)
Dialogflow is an AI based chatbot solution offered by Google, and is extensively used for creating conversational interfaces in websites, applications and connected devices. It leverages Google’s machine learning and NLP tools for making the chat interfaces easy-to-use.
Features:
Artificial Intelligence (AI) – NLP for intelligent and advanced conversational experience.
Synchronization with Google Assistant and other similar systems.
Multilingual support.
Compatibility with mobile applications and IoT hardware.
Pricing:
Free tier available.
PYG for higher usage rate.
Pros:
High AI and NLP technologies.
Extremely good compatibility with other Google products.
Multilingual support.
Cons:
Some options depend on coding skills, so the user may have to engage a developer for customizing a site.
Complex for non-developers.
Conclusion
What a business wants to attain influences the nature of the AI chatbot they need, whether it's customer service, sales, lead generation, or marketing automation. The goal of this is to explore the characteristics, pricing methodologies, advantages, and challenges related to the 15 highlighted AI chatbots.
Interested in the new AI solutions to implement into your company? Getwidget is our brand focused on creating customized complex AI applications for interacting with customers, optimizing business processes, and increasing performance. We have a deep understanding of how you can build custom AI chatbots, or implement complex AI features into your mobile or web app.
Are you willing to enhance your business with the help of automation technologies? Call us now and let us know how we can help to turn your vision of success to reality with our AI development services.